Thursday, October 6, 2011

McDonald's again?

Well, it's been a while since I posted but I think it is time once again.  So, I drop off my daughter at her school in a cab and decide to go get McDonald's for breakfast.  I like their breakfast.  The moment I walked in I realized that it was going to be a while because there was a long line at the counter.

As I was waiting my turn, a young white woman walked up to the counter and asked if she can use the bathroom.  It was obvious that she was on her way to work but had to stop for a second.  As she approached the counter, she just happened to catch the manager at the register. 

She wasn't a vagabond or a homeless person.  She asked the manager if she can use the bathroom and the manager seemed to ignore her.  Finally the manager said that she could not use the bathroom unless she purchased something.  The young lady began to explain that she is a neighbor and that she purchases a lot from there but that she had to use the bathroom. 

The manager still said no.  When asked if she was the manager, the Manager didn't respond.  She knew where it was going.  Finally, after multiple attempts to find what the managers name was, the manager looked at her and said, "Theresa".  The young lady said "Thank You, have a nice day!"  She walked out.

After all this happened, it was finally my turn at the counter.  I had a feeling something wrong was going to happen so I prepared myself mentally for it.  A young Spanish girl, who seemed to be a lesbian with a chip on her shoulder, took my order.  Personally, I don't care what you are, just treat me with the same respect that I am treating you with.

Anyway, I approach the counter, make my order, pay the order and move away from the counter as to not say or stir up any reason for them to get nasty with me.  She then takes the next order and fills it before mine.  I let that go because there was still a little tension in the air.

She began packaging my order and I watch carefully.  As she was doing it, she was conversing with the manager about the whole situation.  In my experience with McDonald's employees, if they don't concentrate on the order at hand, the fuck it up.  Always happens.

On the other side of the counter, I waited and she gave me my order.  i asked her if she can "double-check" my order so that I don't have to come back.  She looked at me with contempt, grabbed the bag within the bag, pulled it out and briefly looked in.  I asked is there a problem with double-checking?  She said that she already had read the order to me.

I said I know that but you read it over there on the other side of the counter before you packaged it.  Again, Is there a problem in double-checking the order?  She said that it wasn't her job to double-check that it was mine.  I stepped back, looked at her then looked at the manager who was standing right next to us the whole time this was going on.

I wanted to get into this discussion, on a very professional level, but the counter person cut the conversation short and walked away from me.  I turned to the manager again and looked at her as if to say "And you're not going to do anything?".  She just smiled.  I walked out.

This is the McDonald's on 6th street and first avenue.  I've had problems with the one on 14th st and first and the one on Madison st.  I've gotten people fired for bullshit like this.  This time was no exception.  i called the appropriate people and lets just say that it won't be happening again and I'm getting free sandwiches and desserts to boot.

I hope you enjoyed the story.  You're more than welcome to say anything you want!  LOL  Fun times I swear!   Love ya!

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